Privacy Policy

Last updated: [25/05/2026]

This Privacy Policy explains how [Sha-lohm Studio] (“we”, “us”, “our”) collects, uses, stores and protects your personal information when you visit our website or interact with us.

We are committed to protecting your privacy in accordance with the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs).

1. What personal information we collect

We may collect the following types of personal information:

Information you provide directly:

  • Name

  • Email address

  • Shipping and billing address (when purchasing products)

  • Phone number (optional, for order or customer support)

  • Any information you provide when contacting us or signing up to our email list

We do not collect or request sensitive information such as date of birth, unless clearly stated for a specific purpose (which we currently do not do).

2. How we collect your information

We collect personal information when you:

  • Sign up to our email list

  • Contact us via forms or email

  • Browse our website (via cookies and analytics tools)

  • Make a purchase (when our online store is active)

  • Interact with our website through Squarespace forms or checkout

3. Why we collect your information

We collect and use your information to:

  • Provide updates, newsletters and marketing emails (if you subscribe)

  • Respond to enquiries and customer support requests

  • Process and fulfil orders (when available)

  • Improve our website, products and customer experience

  • Understand audience engagement and website performance

  • Comply with legal obligations

4. Email marketing

If you subscribe to our email list, you consent to receiving emails from us about:

  • New artwork releases

  • Product launches

  • Events, exhibitions or workshops

  • Studio updates and creative content

You can unsubscribe at any time by clicking the unsubscribe link in any email or contacting us directly.

We will never sell or rent your personal information to third parties.

5. Cookies and analytics

Our website (powered by Squarespace) uses cookies and similar technologies to:

  • Improve website functionality

  • Analyze website traffic and visitor behavior

  • Understand how visitors interact with our content

We may use tools such as Squarespace Analytics and other third-party services (for example Google Analytics or social media pixels in the future).

You can disable cookies through your browser settings; however this may affect website functionality.

6. Third-party services

We may use trusted third-party providers to operate our business, including:

  • Squarespace (website hosting and forms)

  • Email marketing providers (such as Squarespace Email Campaigns or similar services)

  • Payment processors (when online purchasing becomes available)

  • Shipping providers (when applicable)

  • Analytics or advertising platforms (if enabled in the future)

These providers only access personal information as necessary to perform their services.

7. Storage and security of your information

We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorized access.

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Overseas disclosure

Some third-party service providers may store or process data outside of Australia. Where this occurs, we take reasonable steps to ensure your information is handled securely and in accordance with applicable privacy standards.

9. Access and correction

You may request access to, or correction of, the personal information we hold about you at any time.

To do so, please contact us using the details below.

10. Data retention

We retain personal information only for as long as necessary to:

  • Provide services to you

  • Comply with legal and accounting obligations

  • Maintain business records

You may request deletion of your personal data at any time, subject to legal requirements.

11. Children’s privacy

Our website and services are not directed at children under 16. We do not knowingly collect personal information from children.

12. Changes to this policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Last updated” date.

13. Contact us

If you have any questions about this Privacy Policy or your personal information, please contact:

Sha-lohm Studio
Email: shalohmstudio@gmail.com
Location: Australia